Level Three - General Training

Designed for a broader group of spokespeople to ensure they protect the brand by remaining on-message and avoid the mistakes that can lead to copy or coverage that damages the brand:

  • A one or half-day session for a broad population of potential spokespeople
  • Extensive pre-session desk research to keep issues pertinent
  • Designed to ensure the over-confident are shown the potential damage they can do to the brand, and the timid are given the confidence to communicate well in building and protecting the brand
  • Techniques to bridge from difficult questions to `Islands of Safety`
  • All based on real issues relevant and tailored to each delegate
  • Delegates video recorded and DVD of interviews provided. Additional written notes provided if required
  • Delegates will receive bound copies of all presentations together with `memory joggers` and space for personal notes
  • The trainer uses these sessions to search for spokespeople with the potential to take on more contentious issues with the media
Biogen Idec CEMEX
CISCO Systems CropLife International
Dell EMEA DuPont
Kaspersky Lab NATS
Nokia Siemens Networks VistaJet
Read a recent article from Rob in

click to read the article

Rob Shimmin